A visible pipeline for the whole team
See which stage each opportunity is in, who owns it and which contacts require immediate attention.
What you gain from a CRM connected to WhatsApp
More context before every reply
Your team works with history, tags, department, owner and lead data without switching tools.
Follow-up with less improvisation
Automations and clear processes help recover opportunities that would usually be forgotten.
Best fit for teams that need to
Organize leads and negotiations without losing chat context.
Route support across agents and departments with clarity.
Track history, tags and pipeline in the same workspace.
Recover follow-ups without relying on memory alone.
Common questions about WhatsApp CRM
Is a WhatsApp CRM only for sales?
No. It helps sales, support and retention because it combines history, owners, stages and conversation context in one place.
Can I use it with Meta Official API?
Yes. ActiveZap combines CRM, automation and support with the Official API to give your operation more stability and scale.